Privacy Policy — WinM

1. Introduction

WinM (“we”, “our”, “us”) operates winm.ai, an AI-powered digital marketing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using WinM, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform.

2. Information We Collect

2.1 Information You Provide

Account information: name, email address, company name, website URL
Business context: industry, target audience, brand voice, competitors
Login credentials for platform access
Payment and billing information (processed via third-party payment providers)

2.2 Information Collected Automatically

Usage data: pages visited, features used, time spent on the platform
Device information: browser type, operating system, screen resolution
Log data: IP addresses, access timestamps, error logs
Cookies and similar tracking technologies

2.3 Third-Party Data

When you connect your Google Analytics, Google Search Console, Google Tag Manager, or BigQuery accounts, we access your analytics and search data solely to provide our services. We do not sell or share this data with third parties.

3. How We Use Your Information

To provide and maintain our AI-powered marketing services
To generate SEO insights, keyword analysis, and content recommendations
To create reports, smart alerts, and performance analytics
To personalise your experience and improve our platform
To process your transactions and manage your subscription
To communicate with you about your account, updates, and support
To monitor platform usage and enforce our terms of service
To detect and prevent fraud, abuse, or security incidents

4. AI Processing

WinM uses AI models (including Claude by Anthropic) to analyse your marketing data and generate insights. Your data is sent to these AI services solely for processing your requests. We do not use your data to train AI models. AI-generated content and analysis are provided to you and are not shared with other clients.

5. Data Sharing

We do not sell your personal information. We may share your information with:

Service providers: Cloud hosting (Vercel), database (Supabase), AI processing (Anthropic), SEO data (DataForSEO), analytics (PostHog), error tracking (Sentry)
Google APIs: Only when you explicitly connect your Google accounts
Legal requirements: When required by law, court order, or governmental authority

6. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure credential storage, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we will delete your data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes).

8. Cookies

We use essential cookies for authentication and session management, and analytics cookies (PostHog) to understand platform usage. You may disable non-essential cookies through your browser settings, though this may affect platform functionality.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict processing of your data
Data portability (receive your data in a structured format)
Withdraw consent for optional data processing

To exercise these rights, contact us at privacy@winm.ai.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use of WinM after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

WinM
Email: privacy@winm.ai
Website: winm.ai